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CaseStudy

Enterprise Architects works with the Charity Commission for England and Wales to deliver new Digital Services within new Digital Service Environment

March 2017

The Charity Commission of England and Wales (CCEW) has initiated a transition programme to become a digital organisation to enable charities and the public to interact with them online. This transformation has a delivery roadmap which goes through to 2018.

The existing Charity Commission Digital Services and Integration environment placed severe limitations on the commission and how it could interact with the public and charities, and how it could automate processes. This led to increased costs and reduced efficiency.

Objectives

The objective of the change programme is to move all external interactions to digital by default services, replacing their existing manual processes. In addition, the programme seeks to modernise internal systems, replacing them were necessary to improve the efficiency of CCEW’s staff.